An order management system (OMS) is the computerized framework that optimizes companies to track product orders from point of creation through product shipping.
It consolidates shipping details across multiple sales marketplaces to provide comprehensive visibility into customer status throughout the complete journey.
An OMS empowers businesses handle the full order workflow smoothly, from the time a purchaser generates order management system omsorder management system oms an order to its complete completion and possible return.
It optimizes inventory management by providing real-time reporting on inventory quantities and order information, helping enterprises to enhance their fulfillment methods and improve customer experience.
An effective OMS combines with other operational systems like ecommerce platforms, inventory management systems, ERP software, and logistics carriers to create a cohesive order fulfillment environment oms from start to end.